I took my 13 year old son in to check out bmx bikes and Anthony was super helpful. He let us take our time and answered lots of questions. The selection of all bikes was great and the prices are fair. Hard to find this level of customer service these days. Thank you Bike Gallery!
Horrible customer service. I came in at 4:30 when they closed at 5 on Sunday... I came with 2 grand to drop on 2 bikes and the first lady I talked to didn't know anything and when I went over to my fiancé he was asking a man a few questions and the guy was completely rude and didn't appear to care if we needed help and didn't care if he made a sale. Will never be back to ANY of their stores. Won't ever spend money there.
Nice place. They seem to have a little bit of everything. The prices seem fair and the staff were all pretty pleasant and informative.
I don't normally go out of my way to do online reviews, etc....but the service and attitude at the Division Street Bike Gallery is a step above the rest. Their prices are competitive, but it is in the service and attitude that they really shine. Even on a busy day with a few other people in front of me, I was given the attention and help needed to get me back on the road. From fitment issues with my frame, flat repairs, tuning, these guys rock...Super Kudos to Bryan for his knowledge base and people skills, Thumbs up to Tobin for his advice and thoughtful approach to getting some sizing issues looked at appropriately.Thanks guys. Not looking forward to more bike repair issues, but I do look forward to the opportunity to work with you again!
Very poor customer service. I bought pedal thinking it would fix my problem. Turns out I needed a new crank arm. I explained to the bike micanic that I would not return the pedals if he would install the crank arm for no charge. He was really reluctant and rude about it. I would not come here agian. By the way he had a long mustache.
Bike Gallery is a US Bicycle Store based in Happy Valley, Oregon. Bike Gallery is located at 9347 SE 82nd Ave, Happy Valley, OR 97086, USA.
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