I hate this store for several reasons but specially when I have to go and return online purchases. They question me, ask me why I didn't like the clothes, and make unprofessional comments about how expensive the clothes I buy are. Last night, they refused to take back a burberry wallet I had purchase through them last year. The wallet was intact, with the box and dust bag included along with the original ticket. They had this stupid explanation that they couldn't accept high brand items return to them after 6 months of purchase date. Well, then I guess their 5 year return policy is pointless and it does NOT apply to all their merchandise. When the manager started explaining this to me, I already knew this was bs since I've returned high brand items before. Plus I've been a loyal customer and card holder for the past 8 years and I know their policies! Since i didn't wanna deal with them and their naughty attitudes, i drove all the way to their Washington square location and returned ALL my items without any issues. This is the reason why this location DOES NOT get my money but ONLY returns.
they have good stuff for sale the only thing that bugs me about this place is that in the mens section they are so limited on sales associates. I always have to beg to have someone to help me and its very frustrating. I hope a manager sees this comment because I truly expect more out of them.
Went into the store today, I have never been into a Nordstroms in my life. My girlfriend told me that you all had a cafe and we could eat there after she got her dress. I was very pleased by my first time here. The cashier at the counter( no name tags but she was a lady with brown hair and glasses) was super friendly to us and greeted us with a smile. She quickly but smoothly took our order and made us feel welcome. Our server (again no name tags, but was blonde and also had glasses) greeted us nicely also and was awesome from the moment we sat down to the time we lift the table. Then as we were leaving, the cashier took a moment from her current task to say good by to us and to have a great day. I am truly happy with my day, my girl got a banging dress and I will 100% come back to this store.
The staff at the restaurant/cafe are always so friendly & the food is served perfect every time. In addition I give Nordstrom five stars for there return policy, it's so convenient to make a return with no questions asked. Keep up the good work!
Rachelle, the personal shopper who helped me, was absolutely awesome! She found ways to give me all sorts of little bonuses at checkout and she was a fantastic personal shopper when I was trying things on.
Thank you.
Nordstrom Clackamas Town Center is a US Department Store based in Happy Valley, Oregon. Nordstrom Clackamas Town Center is located at 11900 SE 82nd Ave, Happy Valley, OR 97086, USA.
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